PRIVACY POLICY
Urban Apex is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We may collect personal information from you when you:
- Visit our website
- Contact us via email, phone, or other means
- Engage with our products or services
The types of personal information we may collect include:
- Name
- Contact information (e.g., email address, phone number)
- Demographic information
- Transactional information
- Other information relevant to customer surveys and/or offers
2. Use of Personal Information
We use your personal information for the following purposes:
- To provide you with products or services you have requested
- To respond to your inquiries and provide customer support
- To personalise your experience and improve our products and services
- To send promotional emails about new products, special offers, or other information we think you may find interesting
- For internal record keeping and administrative purposes
- To comply with legal and regulatory requirements
- Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
- With your consent
- To service providers who assist us in operating our business and providing products or services to you
- When required by law or to protect our rights, property, or safety, or that of others
- Security of Personal Information
We are committed to ensuring that your personal information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
- Access and Correction of Personal Information
You may request access to the personal information we hold about you and request corrections to any inaccuracies. To do so, please contact us using the details provided below.
- Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience and analyse website traffic. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
Urban Apex Pty Ltd
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